1. Subscription Services

Subscription fees are generally non-refundable once the billing period has started and access to content has been granted.

2. Token / Credit Purchases

Tokens or credits purchased on the platform are non-refundable once credited to your account, except where required by applicable law.

3. Technical Issues

If you experience a verified technical problem that prevents access to paid content, please contact us within 7 days. We may, at our sole discretion, offer a refund, credit, or extension.

4. Chargebacks

Filing an unwarranted chargeback may result in account suspension or termination. Please contact our support team first to resolve any billing issues.

5. How to Request a Refund

To request a refund, contact our support team with:

• Your username or account email.
• Transaction date and amount.
• Reason for the request.

We will review requests on a case-by-case basis and respond within a reasonable timeframe.

6. Changes to this Policy

We reserve the right to modify this Refund Policy at any time. The current version will always be available on this page.